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Goodleaf – Store Manager (Parkhurst)

Internship Overview

  • Experience Less than 1 Year
  • Job Functions Customer Relations
  • Qualifications (NQF) Not Applicable
  • Interns Required 2
  •  Salary: R10,000.00 – R12,00.00 / Monthly

Internship Description

Company Overview

First off, let’s introduce ourselves!

Goodleaf is the leading South African retail CBD brand has launched the first premium CBD store in Cape Town recently and are currently expanding into Gauteng.

We are looking for exceptional candidates to represent our fast-growing brand and provide new and existing customers with the most extraordinary retail experience in the burgeoning Cannabis industry.

Do you want to learn about this incredible new industry and help change lives in the process? If you are young, energetic, willing to learn new things and ready to take charge at the forefront of something new, something good – This role may be just the thing for you!

What you’re getting yourself into: 

As a Goodleaf store manager / in-store herbalist you will be tasked with hosting customers, our guests in an environment that encourages learning and tactile experience with our range of globally curated products.

We would love for you to grow in our organisation and we’ll craft the path to grow your experience, but in order to succeed, you’ll need a few key traits.

  • Consistent, strong desire for education – A self-learner
  • Experience in retail where sales and education has been a prominent theme of engaging customers
  • Provide efficient, courteous customer service and assist in all aspects of product offerings and services
  • Embody our ethos of extraordinary customer experiences. Don’t worry, we’ll teach you the ways!
  • Additional experience in any one or more of the following industries:
    • Pharmaceuticals
    • Health & Beauty
    • Legal
    • Medicine
    • Entertainment
    • Homeopathy
    • Nutrition

ROLES & RESPONSIBILITIES

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

Customer Experience and Sales

  • Full understanding, acceptance, and execution of our Goodleaf Retail Promise
  • The Goodleaf Retail Experience
  • Extraordinary Customer Experience, every customer every time
  • Execute sales, service and customer experience initiatives in store
  • Meet and exceed assigned goals for customer experience and reputation, sales and service, revenue and productivity
  • Attend personnel training / educational sessions
  • Review customer feedback on a daily basis
  • Escalate appropriately any billing or service issues
  • Demonstrate all brand products to clients in accordance with the Goodleaf Retail Experience

Employee Knowledge and Development

  • Consistently adhere to the Code of Business Conduct
  • Fully understand the incentive plan and know how to maximize
  • Drive results by keeping staff updated with daily, weekly and monthly sales reports

Product Launches

  • Partner with store management to successfully launch new products, services or processes
  • Actively inspect post-launch and drive improved results with best practices
  • Attend training on new products and promotions to sell with confidence

At Goodleaf, we are dedicated to being real and true and strive to leave people better than before we met them.

Screening Form

The form is detailed so please ensure you have sufficient time to complete it. Please note that you will only be considered for the position if the form is completed entirely.