Experience Less than 1 Year
Job Functions SalesSupportTechProject Management
Qualifications (NQF) Diploma (6)
Perks & Benefits 15 Days LeaveSkills Development MentorshipFlexi Hours
We are looking for a Presales Engineer
- Provide first level technical support to existing clients – the initial focus will be on our BMC FootPrints and BMC Track-It! service management solutions. Support is provided primarily via telephone, email or remote access.
- Conduct pre-sales product demos/presentations with prospective clients (generally via remote access).
- Conduct on-site software implementations (for both new sales and upgrades for existing clients).
The candidate will need to
- Mostly work independently and so should be self-motivated.
- Be well organised and thorough in communicating with clients and analytical in resolving queries.
- Be outgoing and enjoy dealing with clients as well as having a high level of professionalism in client interactions.
- Have the ability to understand client requirements and propose suitable solutions – including cross-selling opportunities.
- Be prepared to travel, both in South Africa and to neighbouring countries.
- Have good technical skill – including SQL Server, Exchange Server, as well as training up to be proficient in the software solutions we supply.